September 5, 2012 5:58 am
When a consumer calls a locksmith, the first thing to notice is how the call is answered. If the person answering the phone says something general such as "locksmith services," hang up. A legitimate locksmith will identify the name of their company. The reputable locksmith will discuss the services needed, provide a quote over the phone and will stand by the quote once the work is completed with a receipt showing all charges. Beware of the "too good to be true" low price scammers will offer - it usually is.
Also, check the yellow pages of the phone book. Local locksmiths will usually have an ad that contains information about services they offer, a local phone number/address, and professional organizations they belong to such as the Better Business Bureau or Associated Locksmiths of America. If there’s no ad, check for a listing that has a local address.
While doing research online, go to sites such as Angie’s List, Yelp and Service Magic. These sites offer real reviews by real people. Companies are not allowed to review themselves on these sites or buy advertising. Also, go to findalocksmith.com/search for listings in your area.
When ordering service from a locksmith, notice the vehicle they arrive in and how the locksmith is dressed. Scammers will arrive in unmarked vehicles and not in any kind of uniform. A reputable company will have clearly marked vehicles and uniforms with identification.
When it comes to finding a reputable locksmith, always remember these tips and trust your instincts.
Published with permission from RISMedia.